Where have the last two months gone?

I can’t believe that it’s over two months since I started working at the University! When I was writing my first blog post I was only a couple of weeks in and was just finding my feet – just over two months later and it feels like I’ve been here forever (in a good way!)

As promised I’ve been kept really busy with a lot of different tasks which has been a great way for me to get my head around all the different areas the MARC department are involved in. I’ve been writing content for the new PG prospectus, the UCMK prospectus and the new student welcome guide, sourcing images and liaising with various staff members. We’re now in the proofing stages and it feels great to see all of our hard work coming together!

I’ve also filmed a couple of videos which have appeared in the e-zines. It’s been a while since I used video and editing equipment so it felt really good to get back into it!  It was also a nice way for me to meet both staff and students around the university. I’ve got a couple more videos planned this month so don’t forget to smile at the camera if you see me about!

I sent my first edition of PG Life last week which was rather exciting. If any of you read it, I hope you enjoyed it! At the moment I’m beginning to plan the next edition as well as content for a couple of other e-zines for potential students and new starters.

Later this month I’ll be helping out at the Bedfordshire, Northamptonshire and Milton Keynes UCAS Convention, which is being hosted at our Bedford campus on the 22 and 23 June. I’ve participated in open day events when I was on my placement year but this will be the first UCAS fair that I’ve attended since I went to one when I was in college so I’m looking forward to helping out and seeing what goes on (maybe I’ll grab myself some freebies whilst I’m there too…).

All in all June is looking like an exciting month with prospectus sign-offs, e-zines and UCAS conventions! Not to mention that it’s my birthday this month and I’ll be celebrating it by singing along to Taylor Swift at Hyde Park! And I’m also going to Download festival next weekend! If you’re thinking that Download and Taylor Swift don’t really go together you’re probably right but what’s life without a little diversity eh?! 

Who knew I could juggle?!

It’s been quite a while since I blogged! As the team is expanding, we are sharing the blogging, so I don’t get to bore you quite so much! Hurray! The team have all been really busy over the last couple of weeks, this is our busiest time of the year as we gear up for Clearing, start to evaluate the academic cycle and start to look ahead to next year’s cycle too. We're juggling a lot of work between such a small team, but we always manage to do what we gotta do!

How I think I look juggling all of
my work

Next stop…my desk!

Well, I’ve been out and about a lot since I last blogged. I’ve been assisting the Recruitment team with UCAS events. I attended one day of the event in London last month and I also attended one day at the Leicester event last week. It’s really nice going out and talking to prospective students and not only showcasing what Bedfordshire has to offer but also offering advice and guidance to people who have some big decisions to make about their future and careers. I’m not sure I would want to go back to that age! We had a lot of people come over for a chat, and got some really nice comments that we had provided them with some useful information, which is lovely.

I also attended a CASE conference in London on Tuesday. For those not familiar with CASE, they offer support to people working in the Education sector through the likes of forums and conferences, where people who work in Education can network and share best practice. This particular event looked at student communication. There were a couple of really interesting presentations on the use of social media, and using students in communication, through blogs (which we already do might I add).  It was great to see how other institutions run similar activities, but managed in a completing different way. Food for thought!

Take a look at our blogger page here.

Open days

Not again, I hear you cry! I feel like I always mention open days in every blog, so I won’t bore you too much with the details, but we had our latest (and last) undergraduate open day on 25 April for this academic cycle. And we’re currently working on our last PG open day campaign for this cycle on 21 May. So lots of emails, media, and social media activity taking place.

Reports

Which leads me nicely on to another thing I always mention…REPORTS and EVALUATIONS! I’m still working on my annual evaluation reports for our UG and PG open day campaigns, which are progressing slowly but surely. We’re at the end of this year’s open day cycle now, so I can now get on with analysing the full cycle of open day campaigns. They’re providing some good insight and showing some great successes in terms of the activity we have put together which is really nice to see. I look forward to sharing them with the wider MARC team.

Conversion communications

We’ve also now started sending two monthly e-zines to undergraduates, so I’ve been out filming videos and creating some new content for these. They went out yesterday, so it’s now on to this month’s editions - we’re in May! Woah! But fear not, I have my content planned for each edition up until the end of August, so all is under control.

Publications

Work is well underway on our 2016 UCMK prospectus now; we’re due to get the second proof from the designer on Tuesday and it’s looking nice. The PG prospectus is moving a little more slowly, but we’re starting to get there, so in the next few weeks we’ll be fully consumed by all things PG! I'm also working on the new student guide for this September. There’s lots of work going on behind the scenes around our ‘Welcome’ for new students, so I can slowly start to work on this publication and feed in new information once decisions are finalised. Working to a tight deadline of 6 weeks! Crikey!

You guessed it- how I look right now
in reality

I’ve also been working on some adhoc bits such as a flyer for our UCMK campus and a pull up banner for an event that’s being held in the Computing department next month. Oh, and a fair few meetings.

Hmm, I think that’s enough for now. Roll on the bank holiday...I’m going to Newmarket races so let’s hope the sun comes back out.
   

Speak soon,

K

If only I had Carol Vorderman’s maths skills

My head hurts...

You guessed it from the title; I’m still working on my backlog of open day evaluations. I’m over half way through the full enquirers open day report, which covers the June, October, November and December open days. If only I was born with the maths skills of Carol Vorderman, my head would probably be hurting less. We get some great insight from the evaluations though, so it’s of course worth it to enable us move our plans forward and improve with every open day campaign.

What’s scary is that we’re smack bang in the middle of our second round of open days; February, March and April. So whilst evaluating previous open day campaigns, I’m implementing others.

The start of our February open day

The UG February open day was successful with 327 students on campus at Luton and 133 at Bedford. And when you include the parents and friends who accompany the students, that’s a whole lotta people on campus!

I’m in to the second week of the March open day plans now; Google and digital media activity is up and running, emails and postcards are being worked on and social media posts up.
The numbers for the March open day are looking healthy too!

I’m also planning for the May postgraduate open day, with some initial activity taking place ahead of the campaign starting and research and brainstorming of some new initiatives and actions which will hopefully increase the success of our campaign once it’s up and running.

So besides open day activity, I'm forward planning the editorial lists for our advice communications and monthly e-zines to applicants so we can start to plan in videos and content we may need to source before each edition.

And lastly I’m gearing up to start work on the next round of publications; the UCAS convention brochure and other collateral that we feel we may need, the 2016 UCMK prospectus, the 2016 PG prospectus, and the new student guide for September 2015, which will all be starting imminently.

Hopefully next time I blog I’ve got another two evaluations complete (it good to set targets!)

Speak soon,

K

We’re on a roll

A sneak peek at the cover of the PG 2015 prospectus

Last time I blogged I mentioned that the UCMK prospectus had arrived hot off the press and onto the Marketing team’s desks. Well, the good news is, the PG prospectus is almost ready to go to print now too. We’re at the final stage of signing off the Epson proofs, and then it’s going to print next week, and will arrive in office mid-August. Another big project ticked off our to-do-lists. And I’ve got to admit, it’s a relief to have all that work complete. Pulling together such a big publication can be really hard work- it’s worth it when it comes to fruition though.

I also mentioned in my last blog that I was working on two new student guides; the college guide and the nursing guide. I’ve been a busy little bee over the last few weeks and these are also at the last proofing stage and will be ready early August.

My final publication task (for now) is auditing some of our subject guides, ready for September. As part of the auditing process I am looking at five of the guides, making updates and liaising with Heads of Departments to gather further updates. Once these are revised and amends are made, they will be uploaded online. Going forward we will be carrying out focus groups to look at how we can further improve these publications for the audience, and perhaps making some bigger changes for the 2015 subject guides.

What else I’ve been up to

I’ve been out of office quite a lot recently; over at our Bedford and Putteridge Bury campuses filming student graduations and helping to distribute Jubilee Scholarship fliers prior to ceremonies. Seeing graduations always takes me back to my graduation, it’s such a strange time; happy and proud to be finished, but sad to say goodbye to people you have known for three or more years. It’s great seeing all of the graduates and their families around campus looking so happy and proud! Keep an eye out for our graduation photos and videos on our Facebook and Twitter pages!

I’ve also been finishing the undergraduate open day evaluation report (PG one to start next week), putting a content schedule together for the marketing team for our PG Facebook and Twitter pages and working on the July edition of B4Beds; filming and editing videos.

My development

I have recently been looking into my development and have booked myself and my colleague, Clare, onto a print workshop in Northampton in September. A little way away yet, but I’m hoping having more of an understanding of print and paper, and how certain paper stock effects the final look of a printed product will help me going forward in making recommendations to future publications that will not only further enhance the look of our publications, but also be more cost effective to print. 

A new member of the team…

Welcome to Sophia

And finally, welcome to Sophia Meola, our Business student blogger who has recently joined the MARC team for a couple of months in the Marketing Administrator role. She graduated from Bedfordshire last week after studying Business Management (BIG congratulations!) and she has a keen interest in marketing. We’re all excited to have her on board!

Speak to you all soon

K

One down, one to go

Kylie Aldridge, Marketing Officer

So, I’m back from my holiday now and it was great!! I’m feeling refreshed and even have a wee tan, which is unusual for me. Before I went away I managed to get most of my big jobs wrapped up, which means  my first week back was more relaxed than expected (but by no means easy!) because as usual we have lots happening with in our small team.

Hot off the press!

It’s arrived…

My final job before going on holiday was to brief the final amends to the UCMK prospectus ready for print and with the help of my colleagues, Sarah and Clare, who picked up the final print sign off in my absence, the prospectus was sent off to print week commencing 2 June. It arrived on my desk last week, and it looks great- clean and professional, even if I do say so myself, and we've had some good feedback from the wider MARC team. So that was the highlight of my first week back. Just the postgraduate prospectus to finish now, which is still chugging along nicely…

As some leave us, more arrive

As the summer approaches and the University buildings slowly empty, our team still have lots of key focuses. One of which is our new students who will be starting with us in September. As part of the focus on our new students, Sarah is working on our new student guide and I am working on our college and nursing guides. These are important publications for new students and aim to provide valuable information on registration and orientation, next steps of student finance, our Students’ Union and lots more- a full guide to starting with us.

I am also working on evaluations from our recent open days, the June edition of our B4Beds e-zine and editing CRM videos.

UCAS convention at Bedford

As many of you will know, we held the Bedfordshire, Northamptonshire and Milton Keynes UCAS Convention at our Bedford campus on 23 and 24 June. And I am told from my colleagues around the office that this was a really good (and busy) event, and the sun was out which always helps, especially when you have live bands playing.

Speak to you all soon

K

Clearing the way forward: 2014 and beyond

Sarah Hampton, Marketing Manager

Getting Creative: On set with one of our
current students, Joseph, who came
via Clearing

For many, the months of June and July signify the end of term. Students are winding down after sitting their final exams and submitting their final assessments, and all of a sudden the campus seems to feel like a bit of a ghost town, as everyone starts to kick back, relax, and enjoy their summer break - but not the Marketing team! For us, the summer months are some of our most busiest and important, as we gear up for the Clearing Campaign, which is without question, our biggest burst of activity throughout the academic year. But Clearing doesn't just start on 14 August when the A level results come out. For us at least, Clearing involves months of preparation, as we plan and book in a host of activity, and devise a creative concept which we know will deliver results.

So in the last few weeks, we've been working with our agency Z3 Design, to come up with a number of concepts for this years big campaign. We're really pleased with the one we've chosen, as we feel that it really pushes the brand to an exciting new level, and is a bit more commercial in its approach meaning it will definitely not fall into the 'safe' box, and will most definitely turn heads in a rather crowded market place. We ran two days of photo shoots last week, which were crammed packed full of weird and wonderful shot lists with our current students. It's taken a while to get the creative to where we wanted it to be, but we're happy that it's direct and functional enough to drive enquiries, and quirky enough to show personality and differentiation, so we're really excited to share the visuals with the wider University over the coming weeks - keep a look out in future posts, for a first look of this years visuals.

We're live: our CRM system
is up and running

Although our activity is firmly rooted in Clearing - for 2014 entry, we're already beginning work to communicate with our 2015 enquirers by inviting them to Open Days and sharing relevant content via our CRM system: Belong at Beds. But what many don't know is that we're already thinking ahead to 2016. We've been meeting with agencies over the last few weeks to discuss our plans and publication timelines as we slowly approach the tender stage for our 2016 activity. It takes up a lot of time meeting so many different companies, but is nonetheless important; it gives us a chance to find out more about the agency, their resourcing and project management capabilities, to ensure that they don't just offer creativity and innovation but have the processes in place to deliver on the development of the work, which is no easy task. By widening the pool of companies we may work with we're able to bring fresh and exiting ideas to the table.

New campus: our UCMK
prospectus cover

Aside from this, we've also been busy progressing the Postgraduate 2015 Prospectus, as we approach second proof stage, and have been supporting the recruitment team with a high volume of jobs for both the June set of Enquirer Open Days, and the upcoming UCAS convention which is taking place on 23 and 24 June. We'd had a large numbers of requests to produce leaflets and other marketing communications to ensure that each department and faculty has a variety of collateral available on the day to promote their courses effectively to potential students, and provide them with a snap shot of the courses and successes within their subjects. We've also got the UCMK prospectus off to print (see cover right), and this 40 page publication will be printed and delivered just in time for the event, so we're pleased to be able to use this great platform, to promote our new campus location.

Postgraduate Forum: June

Postgraduate Taught Courses in a falling market

Yesterday I was in London for the latest PG Forum, 'UK PGT in a falling market - how to reverse the trend'. The event saw delegates from over 25 universities across the country gather to discuss the downward trend in PGT applications and the ways in which we, as marketers and recruiters, might be able to change things.

It was a very interesting day of discussion, and the willingness of delegates to share experiences and ideas was really heartening. Though I'm not sure we got anywhere near figuring out how to reverse the downward trend in PGT applications, some really great ideas were discussed.

Useful considerations to come from the day:
1. Widening Participation
This was a big topic of conversation throughout the day; lots of Universities, like us, seemed to be doing fairly well at converting their undergraduates into postgraduates but the general consensus was that this won't be enough in the future. There was lots of discussions about the accessibility of PG and how we can encourage applications from students based on experience rather than a UG qualification, in order to attract those who might not consider themselves capable of PG study.
2. 'The Postgraduate cliff '
This phrase rather ominously came up on multiple occasions throughout the day. Almost everyone in attendance is worried about what happens when the first £9,000 fees UG cohort reaches their final year; how will they react to PG, and will their already substantial debt put them off? If it does, how do we react?
3. University Systems vs. The Student Experience
During a fascinating student panel, we heard that one current PG student dismissed lots of possible universities based on not being able to pay fees in installments and also the request for her UG transcript before she had received it from her current university. Although it was widely accepted that university processes are in place for good reason, it was interesting that students are dismissing universities because their processes make it too difficult to apply.
   
Other updates

• While we're nearing the print phase of the UCMK 2015 prospectus, the proofing of the PG 2015 is still in full swing. Everything seems to be on track and we're seeing lots of progress being made with each set of proofs that comes in. 
• We're working hard on promoting the upcoming June undergraduate open days, and numbers are growing steadily. 
• You might have noticed the new, large Postgraduate Information Point stand that is now in Park
  Square campus. We hope you'll agree it's looking really good, and we'll be making sure the screen is live and the stand fully stocked by the time our undergraduates are back on campus after summer. 
• I've been spending lots of time filming staff and students, creating content in the form of one minute long mini-lectures ('PGTips'), continuing to film Q&A interviews, and videoing our very own Recruitment Team for the newly launched CRM system, Belong at Beds. 

As ever there's loads of smaller jobs going on alongside those big ones so we're all being kept on our toes.

I'm sure we'll catch up soon!

Clare

Thought provoking forums

As promised in my last blog post, I have an update on my first PG forum- An Introduction to Postgraduate. This was an all-day session, attended by people from numerous universities, who are all new to the world of postgraduate. We covered a lot of topics throughout the day, from the landscape of postgraduate recruitment, challenges within the postgraduate market and quick wins in terms of growing our postgraduate offering and how we market this to potential students. We were given presentations, had discussions within the room, and carried out group activities and fed back to the room on our thoughts and ideas. There was a lot of information provided, and some thought provoking questions that came from this- I certainly felt I came away with things to think about. We even had a student panel come in and talk to us about their experiences of studying at PG level, from how they researched courses to important factors in making a decision on institutions. The student panel was a really valuable part of the day for everyone; after all, they are the people we want to appeal to and impress.

UCMK prospectus

After some late night proofreading, we are ready to make the final few amends to the 2015 UCMK prospectus and it’s looking really good! The team will be briefing the design agency later today, and once the final tweaks are sent back to us early next week, we will be sending the final version to print ready for the UCAS event at our Bedford campus on 23 and 24 June. I’m feeling a mixture of emotions- relief that we are almost finished (and on schedule), nervous as it is an important publication and I want it to be perfect for print, and excitement as it is my first publication for the University and I love seeing the final hard copy of something that has taken up so much of my time over the past few months- I’ve really enjoyed working it.

What else is happening…

The work on our PG prospectus in still on-going, we’ve had the second version back from the agency this week, it’s starting to come together. We have two undergraduate open days approaching on 7 June (Luton campus) and 14 June (Bedford campus) so I have devised a plan for these events and have been implementing these over the last two weeks. As mentioned earlier, we are hosting the Bedfordshire, Northamptonshire and Milton Keynes UCAS Convention at our Bedford campus in June, so I have been producing some course specific items for our stands, which will be going to print next week. And finally, I have been working on the next edition of our monthly e-zine, B4Beds, which will be going out today. As part of this, I have been out videoing people from various departments, and compiling interesting content for our loyal subscribers.

Holiday

Lastly, I couldn’t end my blog without bragging that I am going on holiday on 3 June, a week in Egypt! I’ve not been abroad for 7 years, so I deserve it, right?

Look forward to updating you all soon.

K

It’s all go, go, go!

Happy belated Easter wishes to everyone. After a relaxing six day break, we’re back into the swing of things in the MARC department.

I’ve been here eight weeks now, and it’s really flown over! So, what’s going on…what’s keeping me busy…

Prospectuses are coming

We’re now in the middle of not one, but two prospectuses- UCMK and PG. So lots of proofreading, liaising with departments, coordinating content and updating information. We’re expecting the first proof of the UCMK prospectus from the design agency on Monday 28 April, which will be very exciting- I love seeing a piece of work come together!

Open day

Our Bedford Campus

We’re hosting our next PG open day on 22 May at Luton and Bedford. As conversion is really important to us, I put a six week plan together for the event and I’ve been pushing those plans through with the help of my colleague, Clare. From setting up Google ads with the Digital Team and pushing messages on social media, to placing ads in external newsletters and around our campuses. We’ve had a lot of people sign up so far, which is great news with almost four weeks left to go before the event.

In between my larger projects I have been working on our next edition of B4 Beds- our undergraduate e-zine, briefing course specific leaflets for our UCAS event on 23 June at UoB, filming graduations, and attempting to edit videos (I’m still getting to grips with the software).

My development

I’m really excited that I have been signed up to attend our next PG forum in London at the beginning of May- an introduction to PG. This is an opportunity for people from different universities to get together and discuss their thoughts on postgraduate study and share ideas and best practice for increasing student numbers. I’m looking forward to attending and I’ll have an update on this in my next blog. I am also going to be attending a print workshop later in the year and spending some time shadowing the Digital Team. I’ve learned a lot already in my eight weeks and I'm looking forward to that continuing.

So, as expected, lot’s going on and I’m loving it!

It's all new

Hi all. I’m Kylie - another marketing ‘newbie’ having recently joined the University of Bedfordshire as Marketing Officer. As well as being new to the MARC department here and the University itself, I am also new to Luton and the South East in general.

I’m originally from the North East but have been living in the South East (Suffolk) for 19 months and very recently moved to Hertfordshire when I took up my position at the University. So, I've had lots of new things to get used to; new people, new surroundings and new ways of working.

My first three weeks...
I've been working in the MARC department for almost three weeks now, so I'm just starting to find my feet following lots of meetings and reading up on strategies and marketing plans- all really useful stuff! I've really enjoyed my three weeks here- I had a lovely introduction to the marketing team and related departments as well as a yummy welcome lunch on my first day (any excuse to eat pizza). The team are great and I’m really looking forward to working with them as I get stuck in to the workload.

As I approach my fourth week there is a lot going on with work starting on the UCMK prospectus (my first big project as part of the team) as well as open days, campaigns and the new CRM system launching. Lots to keep me busy! 

I’m also slowly working my way around the different campuses- I had my official University induction at Putteridge Bury on Tuesday (what an impressive building!) and I’m visiting our UCMK campus on Monday with my colleague Michelle, so I’m looking forward to seeing what the newest addition to UoB has to offer!

Look forward to updating you all again soon! K