Hitting the ground running - Clearing, campaign and carbs!

Sarah De Guzman, Marketing Manager

Take your marks. Get set...
Advertise!

Planning for, and implementing, the Clearing Campaign is like getting ready for a race (well, to us anyway). And it requires a certain amount of training and groundwork to see you through. See our handy guide to getting set, and getting through Clearing below...

Preparation
Clearing for many becomes a hot topic of conversation in the run up to A level results day. But for us in Marketing HQ, it's never far from our minds. Planning for the campaign starts almost straight after the previous Clearing Campaign has concluded - that's a whole year before results day! From evaluating performance, to working out ROI, and assessing which channels provided the greatest return. We've even been known to secure our top inventory before we break for Christmas. In to the New Year, and it's all about the creative - running photoshoots, filming videos, writing compelling copy and initial design work, as well as working with Andy, our Market Research Manager to crunch some data and provide us with valuable insight to develop our plan and strategy further.

Future-proofing and predicting
our campaign success

Set your goals
After all of the reports and analysis, and after all of the number crunching and data funnelling we're ready to set some targets. We closely monitor application numbers across the cycle, and how they funnel down to firm and insurance choices. It's then a case of looking at our overall recruitment targets, and digging out the evaluations to look at our cost per leads so we can see how heavy weight the campaign will need to be. Creating our dashboards, and getting on top of the figures and data is a crucial part of any campaign plan - it keeps us focused, and gives us clear direction as to what we're aiming to achieve - and provides real-time insight so we can continually adapt and change what we're doing to ensure that we remain on target once we've gone live.

Carb-load
We all know that before a race begins, it's important to have the correct fuel to boost performance. Over in the Atrium we are no stranger to a snack corner. This week to re-fuel for Clearing, we took a trip to Pizza Express with our fellow Digital and Press team members to get our carb fix.  All in the name of preparing for our big endurance event. Ok, so loading up on doughy treats wont help you through Clearing, but it's great to keep the morale going, and no-one likes to work on an empty stomach!

Racing ahead to secure the top
positions

Stepping up to the line
As part of the Clearing campaign, it's important that we're first past the post. It gets more and more competitive every year, and so all of the meticulous planning comes to the fore as we prepare to go live, and front load our campaign for maximum impact, As results day hits, it becomes a minute by minute and hour by hour observation to ensure that campaign activity is optimised, targeting refined, and budget flexed to make sure that we're leading the way and driving those all important phone calls - but the competition is never far behind and all too ready to crank up the budget to race for the top spot (of Google search that is).

One eye firmly on
the competition at
all times!

Eye up the competition
We continue to be amazed by just how fiercely competitive it's been this year. More and more universities are playing the long game, and are deploying some rather questionable tactics, but there's everything still to play for. Whilst it's been a manic few weeks, the buzz has certainly kept us all on our toes - scanning the environment, media monitoring, and generally keeping a firm eye on the competition to see what opportunities lie out there for some quick wins.

In and amongst the busyness of Clearing, we've remained relatively calm and self-assured; after all, we've got a great campaign in place, and our digital first strategy has really yielded some fantastic results. Each year, and from each and every campaign we're learning so much, and this year we have a solid action plan in place to keep the momentum going.

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Endurance
The most fundamental part to the Clearing campaign by any means, is endurance. A year in the making, it's all hands on deck to ensure the campaign delivers - and it's a great team effort.

Clearing provides many opportunities for many students. It's an opportunity to find a place if they didn't get the grades and were unsuccessful during main cycle. It's also for those students who did far better than they imagined, and presents a great opportunity to upgrade their choice. But most importantly, and interestingly, Clearing (over the last few years), has also become a first entry point for many when deciding if, and where, to go to University. Student's are taking their time, and are investigating their career avenues; resulting in a longer decision making period. And it is down to this reason, that the longevity of our campaign is so crucial. So whilst it may feel as though Clearing has been our hot topic for many months now, we've still got many more weeks to go before we conclude for the 2016 cycle - as we continue to promote the University, our core messaging, and present the many benefits not only of Bedfordshire, but of undertaking a degree qualification.

Looking ahead - for the
multi-tasking marketer

Whilst the campaign is in full flow, we can't help but think ahead to our next campaign. And for the Marketing team, we're already implementing our Annual Campaign - also affectionately referred to as the 'Winter' campaign - which focuses on the key form filling period for our 2017 enquirers. Keep a watch out for future blog posts, as we'll launch into our next race - which is more of a marathon; as we once again play the long game - and plan ahead for September 2017.

Why every HE marketer should own more than one hat

Sarah De Guzman, Marketing Manager

From the woolly to the wacky variety, I've never really been a big fan of hats. No matter where I look or what I try I just can't seem to make it work for me. It's either the wrong size, or style, or in most cases the wrong price. Whatever the reason, it's always something extra to carry! But over the years I've had a change of heart, and have warmed up to the idea of an extra accessory, both literally and figuratively speaking.

Up until a few months ago, the marketing team pretty much took care of itself. We wrote and actioned our plans, we produced publications, and we worked towards our own objectives and corporate priorities. However, the scope of our role is always changing, and never more so than now. And that's why owning more than one hat becomes all the more important, whether you like the look or not!

Take a look below to see just how many hats a HE Marketer needs:

Everyday Flat Cap - business
as usual

The first hat of the day is the Flat Cap, otherwise known as the everyday hat - a must-have staple for any marketer. This is the run-of-the-mill, day-to-day operations that forms the back bone of any team and its output. From processing prospectus requests and crunching data, to formulating briefs and campaign plans, to monitoring budgets and platform performance, the daily role of a university marketer is a varied beast. Our day-to-day roles involve rolling out and implementing a series of marketing plans and initiatives, optimising and modifying existing work, whilst planning for, and working on, 3 consecutive recruitment cycles at any one time. Did I also mention juggling skills are essential?

Creative hat - brimming full of
inspiration and ideas

Without any doubt, a marketer will always need a Creative Hat. Whether it's conducting photoshoots to get that impactful image, writing dynamic copy to hook in the reader, or conjuring up new ways to reach an audience and appeal to their interests, there's always an element of creativity involved in a marketers day job. After recently writing a creative brief, I've spent some time meeting with three design agencies over the course of the last week, to discuss their artwork interpretations, and to shape the look and feel of our impending campaigns: Clearing and 2017 Annual. We've also just launched our 2017 Undergraduate prospectus, which has been 5 months in the making, and another creative outlet to showcase our points of differentiation, and market positioning. It's also been great to see that my More than a degree brain child has manifested itself as a brand-new section of the website, courtesy of our Marketing Assistant, Sara. Again, it presents another creative outlet to market the University and present a niche against our competitors.

Safari explorer hat at the ready - on an
Open Day discovery

A quick change of costume and it's on to the Safari Explorer Hat for us. Over the last few weeks the Marketing team has been working hard to promote Open Days as the perfect opportunity to discover more about university and student life, to both applicants and late enquirers alike. But we haven't just been supporting on the marketing frontier. It was all hands on deck recently, as we helped set up for the big event over at our Luton campus (and I gave the team, and our Head of Recruitment a master-class in the art of table origami aka folding the corners nicely, much to their amusement). We also manned the open day registration desks and were chatting with, what we hope to be the newest crop of students come September, and getting them to sign in, whilst talking them through the wealth of shiny new publications and information we had on hand. It was great to see all of the marketing materials that we produce being used and so warmly received.

Future-thinking - a digital shift

Back in the office, and there's another switch to be made. This time, we've got our Digital Hat on to complete the task in hand. Over the last few months the team has been undergoing a series of (very) early Monday morning training sessions to up-skill in the digital arena. We've been adding another string to our bow, progressing on from being a 'traditional' marketing team, and predominantly print-led. This has seen us leading on the implementation of Google Search, Display and Re-targeting, as well as driving forward the text, artworking and targeting for paid Social Media content.

Whilst all the extra work makes for a busy day, with us sometimes having to wear all hats at once, it definitely adds even more variety to our roles and makes us even more versatile and knowledgeable about our craft. We're well on our way to making the move from a traditional team to multi-tasking, multi-function and multi-platform marketers.

To make it in marketing you have to be able to adapt with the times and move within a constantly changing environment. For us, if something isn't changing, we're wondering why it's still standing still and why we're getting left behind. For us this has meant diversifying our skills and our remit to ensure optimum performance and results, even it if it has affected our head wear, or in my case, the previous lack there of.