Showing posts with label Clearing. Show all posts
Showing posts with label Clearing. Show all posts

Wednesday, 8 August 2018

All tarted up for Clearing

Clearing. Yes, Clearing. That. From where you are, it might feel like "that time of year", though various parts of MAR are already "on it" ready to fight the annual rearguard with our finely honed collateral. Clearing, I suspect, will take on its familiar air of desperation masquerading as opportunity. Or should that be the other way round? Either or both ways, business as usual.

Or is it? This year, you could say, is more of the same. However, shifts in the market seem to have conspired against the Uni:
  • lower numbers of 18 year olds;
  • apprenticeships still being talked about and anticipated (leading to late engagement in the recruitment process), though not fully understood by some in the sector, let alone the students;
  • greater levels of offer making by medium and higher tariff HEIs, some of whom have lowered their tariffs; 
  • much wider use and abuse of unconditional offers;
  • more vigorous marketing by a wider selection of HEIs, with institutions coming in earlier and wielding what appear to be higher spends and shinier incentives (e.g. Northampton laptops and Bucks New's new Clearing Access bursaries).
Mood music from UCAS and others  continues to encourage applicants to pursue aspirational choices, without a thought of whether Russell Group and - forgive the vernacular - "posh" unis are right for everybody. While choice and opportunities are abundant for students, universities are focussed on the bottom line and, as a result, becoming less touch-feely and more hard nosed in their approach.

University recruitment 2020?
All a far cry from what feels like the old, pastoral days of Clearing, but which - as Ellie pointed out last week - was only a few years ago. New Clearing has HEIs of all stripes and colours snarling and promising and focussing their attention on students who don't have the same level of impartial advice in schools. I would suggest that this state of affairs gives a far greater likelihood of hasty, hypnotised entrants entering academic worlds which may feel more hectic and, potentially more – well – "academic" than they had hoped.

University marketing 2020?

We owe it to potential students and to each other to make sure we give people the best information and the best opportunity we can. Most students, one hopes, will have a fulfilling life changing experience; most who come to Bedfordshire will also acquire life changing debts. Manageable, justifiable - arguably. But certainly nothing most sane people would blithely rush to embrace.

What will I be doing this year? I'm getting out of the office and will need to brush up on my phone manner. The continually stretching gap between initiatives/day-to-day departmental operation and resource has seen me drafted into manning phones in the PG Centre for the first couple of days of Clearing this year. I'm half looking forward/half dreading it. Talking to people on the telephone rather than fighting fires on email will be interesting and quite a departure from the blinkered monster that is email.

The author sends an email

Phones, eh? Many colleagues will still have them on their desks. Take a look. It's that funny black wedge with the handset with coily lead coming out of it. Remember? A device enabling people in remote locations to talk to each other. But not on the internet.

When telephones were bad....

This telephone thing was debunked in the second half of the last century, but really comes into its own in Clearing, when people from different backgrounds and frames of reference need to talk and really understand each other, rather than just shouting directives. Could there be a wider use for it in the normal working week, I wonder?

When telephones were good....

Friday, 3 August 2018

A rookie's opinion on Clearing


As the newest member of the team, I’ve been asked to do a couple of blog posts on Clearing, as:

1) I haven’t experienced working one at the Uni yet, and 2) because I’ve most recently been through the uni process.

When I was in Year 13 the word 'Clearing' was whispered in hushed tones behind closed doors. Nobody wanted to have to go through Clearing. I'm surmising, but I think these are the reasons why:

1) Clearing symbolised failure. Going through Clearing usually meant you hadn’t gotten the grades you were expecting, so was seen as a huge ‘I messed up’ sign above your head
2) Clearing equalled panic. We all had visions of hundreds of students fighting over limited university places. (Whether this was strictly true I have no idea, but the thought was enough to scare us all senseless).
3)  Not every university was in Clearing, so if your first choice was one of those institutions and you didn’t quite make the cut, you’d usually end up ‘downgrading’. 
4)  The uncertainty of it all. The assumption was that you’d end up going to a university you hadn’t looked around, staying in accommodation you hadn’t picked, and doing a course that might not have ultimately been your first choice. 


I have absolutely no relevant pictures for this blog post, so here is a happy doggo instead!

Five or six (I’m getting old, no need to remind me) years on, and Clearing is a whole different ball game. Let me try and explain in response to the points above. 

1)  Clearing doesn’t mean failure. We’ve interviewed students recently who went through Clearing because they did better than expected in their A-Levels, and decided that they did in fact want to come to university after all. Clearing can also be just a sign of someone indecisive, changing their mind, or having their circumstances change. And that’s not failure at all, that’s just life.
2)  I can’t speak from experience yet (having not worked through Clearing), but what I can assume is that there’s no need to panic. Clearing lasts an awful lot longer than it previously has, so even though ringing on the first day will probably give you the best options, you could also ring a week later and still be offered a place. 
3)  Almost every university in the country has courses in Clearing this year. Including the likes of Oxford and Cambridge. So you could probably even upgrade if you wanted.
4)  I think the uncertainty is still there, if I’m honest. But most universities run campus tours and visits for those people who have come through clearing, or have ‘virtual tour’ options on their websites so you can get an idea of where you’ll be studying. A chance to email or speak to the academics running your course is also a possibility, so you can ask any questions you may have. And guaranteed accommodation for first year students means you’ll be exactly where you need to be to meet new people and make potential friends for life.


I hope this cute bunny makes you feel less panicked about Clearing, it's certainly working for me.
So there you have it. After some consideration, I’ve decided most of the changes to Clearing are due to the sector, rather than changes to the process itself. It sort of feels like the weight of Clearing has been reversed. Whereas the panic used to fall on students, with universities not caring as much because the intake was quite slight for them, now Clearing is a MASSIVE DEAL for uni’s. Students can get pretty much whatever they want while universities are stressing over filling places. It’s a slightly unwelcome role reversal for us, but one that benefits our millennial’s, so that must be kind of a good thing, right? They are the future, after all.

Until next time.

Over and out.

Friday, 27 April 2018

Do Influencers #AD's actually work?

Personally, I find it really difficult to write about things I don't have an opinion on. This week I think people expected me to talk about the clearing campaign photography we've had done, but honestly... I don't have anything groundbreaking to say about it. Yes it was busy and slightly chaotic, but the experience was great and the photos are looking amazing, and exactly what we'll need to pull off our new idea. So what more is there to say? Job done. I will treat you to a couple of BTS shots though, just so you feel included in the mayhem...





What I wanted to talk about instead is something that us 'marketeers' hear about a lot... and that's digital influencers. Basically, asking people who have a lot of followers in the digital space to promote your products/services to their audiences. While we've been choosing the inventory for our clearing campaign, social influencers has been a topic of conversation, and today I wanted to look into it in a bit more detail. 

1) Is it actually effective?

If you look at the stats, yes it works. A lot of media agencies will tell you it's the only truly effective way to market to students or Gen Z nowadays. In fact, Activate by Bloglovin's research has found that 67% of marketers think influencer marketing campaigns helped them reach a more targeted audience, which leads to better overall results. And why wouldn't it? To the younger audience it's essentially like being recommended a product or service from a friend, and what could be more convincing than that? 

2) When DOES it work?

Let me preface this with... I watch a lot of YouTube. And I've seen my fair share of influencer ads. From personal experience (and I imagine it to be the same amongst some), sometimes they work and sometimes they don't. The best brand work I've seen through digital creators has definitely always been the longer campaigns. If I see a creator post one #ad for a brand and then never speak about them again, I'm not believing a word they're saying. But when influencers and brands have lasting relationships it has more value to the audience. Plus it's got to be a partnership that makes sense. (I cannot emphasise this enough). 

For example: Liza Koshy works out everyday, and posts Instagram stories/Snapchats about it regularly. Liza Koshy also happens to have 15 million subscribers and 15.6 million Instagram followers. So Nike approached her. Makes sense, right? A match made in heaven. And then this happened. 20 MILLION VIEWS?! ARE YOU KIDDING ME!? I actually enjoyed sitting through what was essentially 8 minutes of advertising! As well as that, she created her own pair of shoes with Nike, plus they got her to host a whole bunch of panel events with athletes - both of which built value and trust with her audience. But credit where credit due, the advert only worked because it was still 100% Liza. Full of puns, double entendre, physical comedy, and most importantly... complete transparency. 

3) When does it NOT work?

When influencers promote something that you wouldn't associate them with. Or when it's forced, sounds rehearsed, or when the creator hasn't been organic. Just today I saw a vlogger promoting the DVD release of Maze Runner: The Death Cure on his channel and on Instagram. But I never saw him go and see the film in the first place, plus I've been watching him for a year and I've never even seen him set foot in a movie theatre, so why am I going to trust him to recommend me this? So fake! Yeah I watch YouTube, but I'm not dumb. (Wait, was that an oxymoron?). 

Wrong partnerships are the curse of the digital space. It would be like us asking a creator who attends another university to make a sponsored video about us. Who on earth is going to believe that? Getting your target audience to listen doesn't work if you don't have the right thing to say. 

So there you have it. A little insight into how I think marketing with digital influencers works and how it doesn't. Something for us definitely to think about, as it seems that's where a lot of marketing is headed in the future. If you have any thoughts then let me know, YouTube is easily one of my favourite topics of conversation! 

Until next time. Over and out. 

Friday, 20 April 2018

A little insight into my week


I can’t quite believe that it’s Friday already – this week has flown by, and what a week it’s been.

Earlier this week some of our media providers came in to present some of the new media platforms that are available. These are always really interesting and informative days as the media providers share some of their market insight with us, as well as their predictions of where the market may be heading. They then present to us some of the new ways available to connect with our audience, to help strengthen the University of Bedfordshire brand awareness and engagement.

The way in which consumers connect with brands continues to change dramatically, and consumers expect more from brands than they once did. Because of this we have been focusing on how we can make our messages more personalised, and some of the options that we were shown will allow us to do exactly that. I don’t think I can say too much more right now, but keep your eyes peeled over Clearing to see what we’ve been up to.

We also had a meeting with our media agency to discuss how our campaign has performed over the last year, and to see what’s in store over Clearing. These meetings provide a good opportunity for us to take the time to reflect on what’s worked, what hasn’t, and what we can do to improve our messaging in the future.

We have a really exciting Clearing campaign planned this year, and we’re excited for you all to see it. One aspect at the heart of all of our campaigns is that we use our own students, rather than models or actors. We believe that this presents a more accurate representation of Bedfordshire, and we try to capture video content as well so that prospective students can hear about our current students experiences. We’ve got our photo-shoots coming up over the next couple of weeks so I’ve been busy contacting our students this week to see if they would like to take part in our campaign, trying to ensure that all subject areas are represented. Although the next couple of weeks will be busy, I always enjoy meeting our students and learning about their Bedfordshire experiences.


I’m not sure I can finish without making a celebratory comment about the sun finally making an appearance this week can I? It’s been a little hot in the office the last few days, but we seem to have found the perfect solution*.

Sara


*Other ice lollies are available from retailers

Friday, 15 September 2017

Navigating the PR minefield of Clearing

A level results day and the opening of Clearing for University PR teams is competitive in the best of years and this year by anyone’s standards is not the best of years.
The number of people applying for UK university places has fallen by more than 25,000 (4%) compared to last year. Top that with the lifting of the student number cap, Brexit, bad press around tuition fees and student perceptions around value for money and it’s tough out there.
The priority for the Press team at the University of Bedfordshire has been to stay on message. We recognise the challenges our students are facing but we champion the benefits of a university education, the support we can offer our students, and the life changing experiences available to those who choose to study at Bedfordshire.
In the build up to A level results days our strategy has been to put a human face to our messaging. The press team can shout about it but it’s much more effective if it’s a first-hand experience. To that end we showcase the experience of successful graduates who have come through Clearing to inspire potential applicants. We also field our student support staff to discuss all the help, support and advice available to our students, and help students who have benefited from that support tell their story.
On A level results day – it’s a whole new ball game - we’re pitching for broadcast media. Regionals are interested in the story after the opening of the results envelope, while nationals are looking for a broader sector message.
Luckily we were able to do both; while we may not have had Lenny Henry answering our phone lines aka Birmingham City  (yes I was jealous) we did manage interviews across national and regional broadcast media on the day letting applicants know we are here, we have places and to please give us a call.

However Clearing isn’t over in a day and the press team has continued to look how it can best support the University’s recruitment efforts through the long tail of Clearing with case studies, messages around student support , value for money and of course the wonder of Freshers!


Thursday, 31 August 2017

Clearing and the countdown to Canada

It feels like the Communications Team at Bedfordshire hasn’t stopped for the past couple of weeks. We had preparation for Clearing, then we had Clearing itself, and now we have a moment to take stock and catch our breath (famous last words!)

The majority of my prep for Clearing was around case studies. I’ve spent a lot of time digging around looking for former students who went through Clearing and went on to have successful careers. We have graduates all over the place, working as BBC journalists, actors, nurses and many other professionals, but we also have those who have gone on to start their own businesses, including Ann Akin, who set up her own theatre company.

I’m always really grateful to all the students and graduates who agree to be case studies. We can be incredibly busy during the working day, and the fact that these guys take time out to talk about their experiences and read through the content of their case study is amazing.

I was also saddened to hear about the imminent closure of one of our local newspapers, the Bedfordshire on Sunday. This will be a huge blow to the local community and also local journalism in general. I completed many a work experience placement on local papers, and although I never had what it takes to be a 'real' journalist, I loved every minute of my time working as one and the experience ultimately helped me get into the ‘dark side’ of public relations, which I love! Best of luck to the Beds on Sunday team and their future adventures!

I’d also like to mention that I’m on Canada countdown – next week I’ll be jetting off to Toronto for some much-needed downtime with my parents. It is a country I have always wanted to visit and though I’m only there for a week, I fully intend to take it all in and enjoy every moment, and hopefully see a moose!

I wonder if I could bring one home as an office mascot...

Thursday, 17 August 2017

The day has finally arrived

Finally the day we've all been waiting for has finally arrived. A Level results are out, and Clearing has officially begun! Good luck to anyone and everyone that is getting their results today, our team are on hand and ready to answer any questions that you may have, and hopefully welcome you to the University of Bedfordshire this September!

Whenever I tell people I work at the University they always assume that I get a nice, relaxing break over the summer holidays - it's a common misconception as it's actually one of our busiest periods.

There's a lot of preparation that goes into Clearing, arranging the artwork that you've (hopefully) seen both online and out of home over the last couple of months. It's very exciting to see all of our work come together, and hear those phones ringing today. I was also very excited when I went to the cinema last week and saw our cinema advert!

Our 2018 Postgraduate Prospectus has also been printed this month, so be sure to pick one up at one of our reception desks. We work on the prospectus for several months, so it's always really exciting when we see the final product! But as we finish with one prospectus, we start with another! Can you believe we're already talking about our 2019 Undergraduate Prospectus? Next month I'll be compiling the list of courses, and starting to create a flat plan for the prospectus, as well as starting to write copy for the publication.

I'm also currently working on our Open Day plans. Now that I have taken up the role as Marketing Officer, I am responsible for ensuring the Open Day plans are implemented across all channels, which means liaising with various departments, and working with our external designers to produce our Open Day collateral.

I've also been working on various emails that will be sent to our enquirers over the next couple of months, and working with various departments within the University to find out what's been happening and what's in store! Told you I've been busy! Better get back to it!

Sara

Monday, 17 July 2017

There's always more than one reason to celebrate

Sarah De Guzman, Marketing Manager


Trying to wrap everything up
is no small task!
It feels like an age since my last blog post, and now it's finally come around to 'my turn', it's already somehow become my last one - at least for a while anyway. That's right, because, in a matter of weeks (4 to be precise) I'll be taking some time away from Marketing HQ to have a baby. So, for my first, and last post in a while, I've got quite a bit of ground to cover - so please excuse the slightly self indulgent theme this week, but I wanted to take the time to reflect on the many great initiatives going live, and there's also been quite a few causes for us to celebrate recently which I wanted to share with you...

Video content strategy
For any regular readers of this blog, I'm sure you'll have come across me talking at lengths about the need for good quality video content. And that's exactly what we've been investing in this cycle. Following on from the launch of our Milton Keynes and Bedford location videos earlier in the year, we've been working really hard over the last nine months (yes it really does take that long to produce great content!) to implement my video content strategy - which is basically, a more focused and strategic way to generate, and seed out meaningful content to support recruitment (or at least I hope!).


Take a look at our big brand 'Hero' content
After enlisting the help of Clearhead Media, our School of Performing Arts, and two current dance and acting students - Harry and Donatella, we were all set to bring the strategy and our unique marketing proposition to life!

I'm really proud of the videos - if you haven't yet seen them, be sure to give them a watch - and keep a look out in August at a cinema near you, as we go live with our national campaign - and a particularly rare but exciting opportunity to get our brand 'out there'.

10 year work anniversary
That's a whole 1/3 of my life!
Not only have we been celebrating seeing nine months of hard work finally come to fruition, with the launch of the video strategy and the clearing campaign, but I've been celebrating my very own personal landmark moment this month - after reaching my 10 year work anniversary. As I start to slowly but surely 'wind down' and begin the most epic of hand overs to the team, it's been great to reflect on just how much I've accomplished during my time at Beds, and just how far we've come as a team since I started way back in 2007.

Heist Awards
And if that wasn't enough of a reason to celebrate, I was more than delighted to see that we'd been short-listed for not one but two Heist Awards this year! Now I have definitely mentioned these awards countless times over the years within this blog; after all, it's the 'Oscars of the HE Marketing world' where the creme de la creme are nationally recognised - and so it's always something we aspire to achieve. Beverley and I worked really hard on two entries this year: Best Undergraduate Student Recruitment Initiative, and Marketing Team of the Year - very much focused on my marketing mantra and narrative of being small but mighty. And all the hard work definitely paid off!

Celebrating our big win on stage
To be short-listed was flattering enough, but to actually scoop a Silver in one of the most competitive categories of the night for our 2016 Clearing campaign was a completely out of this world experience; beating off some seriously stiff competition from the sector.

The comments from the judges: ''The University of Bedfordshire team should be praised for their hardworking approach to a challenging situation in an increasingly competitive market. They should be immensely proud of the significant successes that have been achieved by this campaign.''

We made the nom's list - woo!
CIPRide Awards
To really top off our week, we've just found out today that we have been short-listed for another two awards - this time it's the CIPRide Awards within the Anglia, Thames and Chiltern region. We've made the short-list for Best Integrated Campaign, and Best Education Communications Campaign for our sterling work on Clearing last year - and not wanting to be greedy, but I do secretly hope that we win - we've been the current Gold title holders for Best Integrated Campaign for the last two years - so the hat trick really would be the icing in the cake. And our Communications team are also bouncing around the office after scooping two short-lists themselves - Best Low Budget Campaign, and Outstanding In-house PR Team. We have taken the Pride awards by storm in our bid to showcase our work as sector leading - so keep everything crossed for us as we await the big awards dinner in September.
It's not goodbye, it's see you soon!
If in doubt, email
marketinginfo@beds.ac.uk
I'll be spending the last few weeks beavering away; trying to implement as much of the campaign work as possible, to alleviate the pressure of the team once I've gone - after all, it's no easy task to drive the clearing campaign forward, and to keep all the other plates spinning. So please bear with the team over the coming weeks and months! We are indeed small. We are indeed mighty, but we also only have a finite number of hours in the day :-)

There's lots of exciting initiatives still to come as the team launches into the 2018 annual campaign, and they start work on the 2019 suite of prospectuses - so stay tuned for more details on this in the not too distant future. I'll be keeping a look out for all this exciting work going live myself and can't wait to see the next phase of creative ideas coming to the fore.

Really guys - check the folder!
And for my team members reading this - if in doubt, if in despair, just refer to the nice big black folder I've put together - it really is all in there! Promise!



Wednesday, 7 June 2017

Clearing is coming

The torrential downpours are here, wind is getting up, and every three days the sun is out, yes the Great British Summer is finally here. So summer in HE, students have done their exams, the last artworks in the degree show taken off the wall, and you can get served in the on campus Costa in under three minutes. For support staff though, it is our busiest time as we prepare for the beast that is clearing.

Each year the emphasis on clearing across the sector varies, from important to really important, and this year it is definitely the latter. In part this is due to the changing applicant behaviour, we’ve seen trends during recent cycles of applicants making decisions later and later, putting more pressure on the clearing process.

This year we are more ready than ever. Although technically an applicant can’t apply for a course with a university until the official start of clearing on 8 July, we have already launched our Clearing 2017 website. There are a few changes this year too, the first being the main call to action. As we are a month early, we are asking students to call and leave details with us, or complete a request a call back form, enabling us to compile an almost VIP list of interested applicants. This gives us the opportunity to keep those really keen, interested and warm. 

A second notable change is the way we display our student success stories. Often day-to-day the successes of our graduates can go unnoticed when absorbed in your own departments work. We can often take for granted their achievements, and this year we are going all out in shouting about them. The beautiful thing about these stories is that the successes are all from students who attended the University of Bedfordshire through clearing.

I think that the stigma of gaining a place at university through clearing being seen as a bad thing is disappearing, and reading these stories you’d see that from international Rugby star Maggie Alphonisi, to ITV news reader Becky Jago, you are just as likely to succeed and get the career you’ve always wanted, even if it all started with the clearing hotline.

To complement our early kick off to clearing, we have an array of digital ads running and inventory across key students sites, and from August you can also look out for ad in a cinema near you. The importance of this information, well as an extra who didn’t end up on the cutting room floor, the back of head gets into at least two shots.


You can register your interest in a course or just take a look at the University of Bedfordshire Clearing 2017 site at www.beds.ac.uk/clearing.

Thursday, 3 November 2016

Clearing. Consigned to the bleedin’ choir invisible…..?


The last few posts on this blog have all been about Clearing. No surprise; MARC, in common with other parts of the Uni and other unis countrywide, was consumed by it. But, I can confirm, it’s finished. No ifs; no buts. It’s over. Stone dead. It’s demised; nailed to the perch: is an ex-campaign and off the twig. Its metabolic processes are now history. Clearing has shuffled off its mortal coil, run down the curtain and joined the bleedin' choir invisible.
 
Or has it? Just like crusty comedy sketches of yore, Clearing has the rather distasteful knack of repeating. It’s as tiresomely regular as Southern Rail train cancellations and should really come as no surprise to anyone in Higher Education. Our Marketing team is happy, bruised and battered by a tumultuous run and conclusion to 2016’s activity, though we’re carefully looking at what worked and what didn’t.

And guess what? We’re ALREADY BOOKING SLOTS and planning for next summer when the whole damn thing starts again. And there are already signs, from aggressive uni behaviours this year, that next year’s process will be even more dramatic and, err, fiery.

So, are Marketing and Communications important in Clearing?
Yes. YES! Of course they are

At an event in December 2014, UCAS head honcho Mary Curnock-Cook stressed the importance of university marketing in reaching out, differentiating and persuading. Granted, she was trying to sell UCAS products, but the point stands, and if we’ve learnt anything from Clearing over the last few years, it is that while applicants make a decision about which university to choose, we need to be heard.

And to be heard in a noisy, frantic marketplace, we have to shout loud. To be actually noticed and listened to we need to keep shouting, loud and l – o – n – g, to make our point. 

Even before all that, the team’s work on brand and pr builds up and helps applicants, another subset of whom is researching choices early and thereby coming to a more timely decision. If it doesn’t feel like the pressure is already on for 2017, it really is. Or, in modern marketing terms:

It.  Really.  Is.


Go Marketing and Communications! Go MARC! We love you!!
Err, and by the looks of it, looks like you’ve got it covered….

Well, yes we have; and no, we haven’t. This year, we received invaluable help and everyone was great. But as per the opening salvo, Clearing comes round, the Dead Parrot comes round, everything comes round. Except, hopefully, avocado on toast.

We have a story, but it’s one which is developing. Suggestions for case studies and being given advance warning of news stories always help us out. If you have one you’d like to share, then SHARE AWAY. Please.
For profits; the new face of HE?
We had hugely ambitious Clearing targets this year and as a Uni, we pulled it off in the face of hard nosed, intense pressure, from all angles. The number cap removal lead to an immediate response and expansion at some unis last year, with an increasing number girding loins and getting ready to ‘go for it’ next year and in subsequent years. And, thanks to the Government’s enthusiasm for marketising the living daylights out of the system, more and more private providers are entering the market, some of whom may have the odd altruistic aim.


So, where will all this leave us next year?
Bob, MARC Director, in training for 2017 Clearing
We’re confident we’ll continue to have good news (e.g.  our new STEM building) and so promote a successful University of Bedfordshire story. UCAS has changed the tariff system (as if it wasn’t confusing enough already) and has made other noises and rumbles about changing Clearing. Which is just as well, given that applicants have already seen fit to change it themselves.

More confusion, more nasty tactics, more firing MARC directors out of cannons. All in all, it’s going to be an interesting and, doubtless, another fast and frantic ride.

Sunday, 4 September 2016

Hitting the ground running - Clearing, campaign and carbs!

Sarah De Guzman, Marketing Manager


Take your marks. Get set...
Advertise!
Planning for, and implementing, the Clearing Campaign is like getting ready for a race (well, to us anyway). And it requires a certain amount of training and groundwork to see you through. See our handy guide to getting set, and getting through Clearing below...

Preparation
Clearing for many becomes a hot topic of conversation in the run up to A level results day. But for us in Marketing HQ, it's never far from our minds. Planning for the campaign starts almost straight after the previous Clearing Campaign has concluded - that's a whole year before results day! From evaluating performance, to working out ROI, and assessing which channels provided the greatest return. We've even been known to secure our top inventory before we break for Christmas. In to the New Year, and it's all about the creative - running photoshoots, filming videos, writing compelling copy and initial design work, as well as working with Andy, our Market Research Manager to crunch some data and provide us with valuable insight to develop our plan and strategy further.

Future-proofing and predicting
our campaign success
Set your goals
After all of the reports and analysis, and after all of the number crunching and data funnelling we're ready to set some targets. We closely monitor application numbers across the cycle, and how they funnel down to firm and insurance choices. It's then a case of looking at our overall recruitment targets, and digging out the evaluations to look at our cost per leads so we can see how heavy weight the campaign will need to be. Creating our dashboards, and getting on top of the figures and data is a crucial part of any campaign plan - it keeps us focused, and gives us clear direction as to what we're aiming to achieve - and provides real-time insight so we can continually adapt and change what we're doing to ensure that we remain on target once we've gone live.

Carb-load
We all know that before a race begins, it's important to have the correct fuel to boost performance. Over in the Atrium we are no stranger to a snack corner. This week to re-fuel for Clearing, we took a trip to Pizza Express with our fellow Digital and Press team members to get our carb fix.  All in the name of preparing for our big endurance event. Ok, so loading up on doughy treats wont help you through Clearing, but it's great to keep the morale going, and no-one likes to work on an empty stomach!

Racing ahead to secure the top
positions
Stepping up to the line
As part of the Clearing campaign, it's important that we're first past the post. It gets more and more competitive every year, and so all of the meticulous planning comes to the fore as we prepare to go live, and front load our campaign for maximum impact, As results day hits, it becomes a minute by minute and hour by hour observation to ensure that campaign activity is optimised, targeting refined, and budget flexed to make sure that we're leading the way and driving those all important phone calls - but the competition is never far behind and all too ready to crank up the budget to race for the top spot (of Google search that is).

One eye firmly on
the competition at
all times!
Eye up the competition
We continue to be amazed by just how fiercely competitive it's been this year. More and more universities are playing the long game, and are deploying some rather questionable tactics, but there's everything still to play for. Whilst it's been a manic few weeks, the buzz has certainly kept us all on our toes - scanning the environment, media monitoring, and generally keeping a firm eye on the competition to see what opportunities lie out there for some quick wins.

In and amongst the busyness of Clearing, we've remained relatively calm and self-assured; after all, we've got a great campaign in place, and our digital first strategy has really yielded some fantastic results. Each year, and from each and every campaign we're learning so much, and this year we have a solid action plan in place to keep the momentum going.

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Endurance
The most fundamental part to the Clearing campaign by any means, is endurance. A year in the making, it's all hands on deck to ensure the campaign delivers - and it's a great team effort.

Clearing provides many opportunities for many students. It's an opportunity to find a place if they didn't get the grades and were unsuccessful during main cycle. It's also for those students who did far better than they imagined, and presents a great opportunity to upgrade their choice. But most importantly, and interestingly, Clearing (over the last few years), has also become a first entry point for many when deciding if, and where, to go to University. Student's are taking their time, and are investigating their career avenues; resulting in a longer decision making period. And it is down to this reason, that the longevity of our campaign is so crucial. So whilst it may feel as though Clearing has been our hot topic for many months now, we've still got many more weeks to go before we conclude for the 2016 cycle - as we continue to promote the University, our core messaging, and present the many benefits not only of Bedfordshire, but of undertaking a degree qualification.

Looking ahead - for the
multi-tasking marketer
Whilst the campaign is in full flow, we can't help but think ahead to our next campaign. And for the Marketing team, we're already implementing our Annual Campaign - also affectionately referred to as the 'Winter' campaign - which focuses on the key form filling period for our 2017 enquirers. Keep a watch out for future blog posts, as we'll launch into our next race - which is more of a marathon; as we once again play the long game - and plan ahead for September 2017.